If you have made your purchase as a registered member, you can track your orders' progress via a link to Australia Post or Toll on the My Orders page. You can also find your shipment details within an email received once your parcel/s have been shipped.
We offer free Australian standard shipping on all orders over $79.00; orders below this value are charged at a flat rate of $9.95 or flat rate of $10 for all NZ orders. Express shipping is available at a flat rate of $14.95 for Australian orders. Your products are shipped from our warehouse in Victoria and our standard shipping option delivers in 2-10 business days for most Metro and inner-regional postcodes, excluding WA. In busy trading periods, orders may take longer due to high volumes.
Orders placed before noon AEST will be packed and dispatched on the same day. Once dispatched with Australia Post, expected delivery times for each region are as follows:
- 1-2 business days - Victoria
- 1-3 business days NSW, ACT, SA & QLD metro and most regional areas*
- 2-5 business days WA, NT, Tasmania*
- 1-3 business days Victoria -
- 2-6 business days NSW, ACT, SA & QLD metro and most regional areas*
- 3-10 business days WA, NT, Tasmania*
- 3-10 business days NZ
*Outer-regional areas may experience slightly longer shipping times